Welcome to EUTC - European Tourist Centre′s Privacy Policy
Hi there, we’re RD Centre LLC, based in 8 The Green Street, Suite A, Dover, Delaware, USA, 19901. We are owner of the digital platform EUTC -European Tourist Centre and all right reserved from 2024.
Welcome to our privacy policy. This policy sets out how we handle your personal information if you’re an EUTC user or visitor to our Platform. It applies across all our platform and our features, services, software applications, programs, add-ons, extensions, plug-ins, and other technologies we may develop or use from time to time (the “Products”).
All EUTC partners and contractors are responsible for protecting personal information collected and processed by EUTC- European Tourist Centre. We are the ‘data controller’ of personal information related to your account, and to the delivery of our services and subscriptions to you.
The type of personal information we collect
We collect certain personal information about visitors and users of our platform. The most common types of information we collect include things like: user-names, member names, email addresses, other contact details, survey responses, blogs, photos, content you direct us to make available on our platform and/or products (such as item descriptions and other information you choose to make available on your profile) and, your actions on our platform (including any selections or inputs into items, or text or image prompts) and web and email analytics data and correspondence between you and us when you contact us.
We also collect information about your device and your interactions with our platform using cookies, web beacons and similar technologies. For more information on the types of information we collect automatically, please read the section on Cookies Policy.
How we collect personal information
We collect personal information:
1. directly when you provide it to us. For example, when you complete forms such as membership, email list, subscription or competition registrations, when you submit feedback or send us any other type of communication, or when you make transactions such as buying or providing services on our platform;
2. automatically as you navigate through the platform.
How we use personal information
We will use your personal information:
1. when it is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:
operating the platform; providing the services described on the platform; responding to support tickets, and helping facilitate the resolution of any disputes; updating you with operational news and information about our platform e.g. to notify you about changes to our platform, outages; carrying out technical analysis to determine how to improve the platform we provide and to create new servises and/or products; monitoring activity on the platform, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the platform; managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the platform or asking for your feedback or whether you want to participate in a survey; managing our legal and operational affairs (including, managing risks relating to content and fraud matters); training EUTC staff about how to best serve our user community; improving existing and creating new products and services; providing general administrative and performance functions and activities; using data analytics to measure the effectiveness of advertising and marketing of the platform, and improve the optimization of our platform (including by way of data analytics tools).
2. subject to your consent (where required), and unless you have opted out of receiving marketing communications, providing you with marketing information about products and services which we feel may interest you. You can opt out of such communications by following the unsubscribe mechanism on any communication, or by otherwise contacting us as set out at the end of this policy;
3. subject to your consent (where required), customising our services and websites, like advertising that appears on the platform in order to provide a more personalised experience;
4. for purposes which are required by law, or, where we have a legitimate interest, to respond to and/or defend ourselves against complaints, disputes or legal claims;
5. for the purpose of responding to requests by government, a court of law, or law enforcement authorities; or
6. where we require your personal information to comply with legal or contractual obligations.
If we can’t collect and use data for these purposes, then we may not be able to manage our contractual relationship with you, provide you with the platform, or meet legal obligations placed on us. In all other cases, provision of requested personal information is optional.
When we disclose your personal information
We will disclose personal information to the following recipients:
- subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in Germany, technical and customer support services which are located in Europe; marketing and analytics services which are located in USA and Europe; security and fraud prevention services which are located in USA and Europe; subscription management services which are located in Europe; payment processing services which are located in USA and Europe; and operational tooling services which are located in USA and Europe. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations;
- our professional advisers (lawyers, accountants, financial advisers etc.)
- regulators and government authorities in connection with our compliance procedures and obligations;
a. purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
b. third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
c. third party, in order to enforce or defend our rights, or to address financial or reputational risks;
d. rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
- other recipients where we are authorised or required by law, or requests by government, a court of law, or law enforcement authorities, to do so.
Where we transfer and/or store your personal information
We are based in USA and Europe. All collected data from our platform will be moved at our hosting storage in Germany, so when your data is transferred to us it will be processed in this country.
How we keep your personal information secure
We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Europe. We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of the personal information we process, including username and password authentication, two-factor authentication, and data encryption where appropriate. Unfortunately, data transmission over the internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its security.
Your rights relating to your personal information
Depending on the jurisdiction you are located in, you may have the following rights, as provided under applicable law and subject to any limitations in such law:
1. To access the personal information we hold about you;
2. To request we correct any inaccurate personal information we hold about you;
3. To request we delete any personal information we hold about you;
4. To restrict the processing of personal information we hold about you;
5. To object to the processing of personal information we hold about you; and/or;
6. To receive any personal information we hold about you in a structured and commonly used machine readable format or have such personal information transmitted to another company.
Please note that, prior to any response to the exercise of such rights, we may require you to verify your identity or confirm the specific right that you’re seeking to exercise, by providing any or all of the following information, in accordance with the provisions of the applicable law in each country: (i) name and address or other means to communicate the response to your request; (ii) legal representative, if applicable; (iii) a clear and precise description of the personal information in respect of which the applicable right applies; (iv) the express manifestation to revoke your consent to the processing of your personal information and, therefore, not to use it; and (v) any other element that facilitates the location of the personal information.
These rights are limited in some situations – for example, if we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent. Note that a request to limit the collection, use, disclosure and storage of your personal information and/or the deletion of personal information during your relationship with us will be taken into consideration in accordance with the internal procedures, legal needs and legal obligations that may be subject to under applicable legislation in each country.
You can access or correct some of the personal information that we collect about you by logging in to your account. You can also close the account you have with us at any time. To make a request to exercise any other rights you have, contact us using the contact details at the end of this policy.
Marketing choices regarding your personal information
We may send you marketing communications by email about products and services that we feel may be of interest to you and will obtain your consent, where it is required by law. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our platform may not work properly in your case.
Cookies and web analytics
For more information about how we use cookies, web beacons and similar technologies see our cookie policy and for more general information on cookies, see https://www.allaboutcookies.org.
When you visit our platform, we automatically collect certain information including:
a. the date and time of your visit to the website;
b. the length of your session;
c. the pages which you have accessed;
d. the number of times you access our platform within any month;
e. the file URL you look at and information relating to it;
f. the website which referred you to our platform;
g. the operating system which your computer uses; and
h. the technical capabilities of your web browser.
We may use cookies to understand your behavior as a user of our platform and give you a better experience when browsing our platform, in case you would like to disable them or configure their use, you may consult the “Settings” section of your browser.
Occasionally, we will use third party advertising companies to serve ads based on prior visits to our platform. For example, if you visit our platform, you may later see an ad for our products and services when you visit a different platform. Read more about your options in our Coockie Policy. However, please note that European Tourist Centre is only responsible for data collected directly on our EUTC platform. We cannot in any way be responsible for the collection and/or processing of your personal information on any third party website, therefore we recommend that you consult the third party’s privacy notice and policies before providing any personal information.
Information you make public or give to others
If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our platform and/or products or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our platform and/or products, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this policy will not apply.
When we need to update this policy
We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we take steps to notify you about such changes, where required by applicable law. A copy of the latest version of this policy will be available on this page.
We are really glad you made it to the end of the policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!
EUTC - European Tourist Centre Privacy Policy, effective date 26 Febraury 2025
